We never cancel! In the rare event that a singer is unable to perform due to illness or any other unforeseen circumstances, Champagne All-Stars excels in seamless replacements. Unlike other bands, where you might not even know who is performing until the day, we ensure you are always familiar with who will be taking the stage. Here's how we handle different scenarios:

• More than six months before the event: You may select a replacement singer of comparable caliber from our extensive roster at no additional charge. Alternatively, you can choose to omit the singer from the lineup and receive a deduction in the overall cost.
• Within three months of the event: We work closely with you to secure a replacement, potentially of the same or even higher tier, with possible adjustments in compensation to reflect any changes.
• Last-minute cancellations (within 2-3 days or on the same day): In the very rare event that this happens, the Champagne All-Stars prides itself on its ability to make on-the-fly substitutions based on the best judgment and our nationwide roster of available talent, ensuring your event experiences minimal disruption.

Yes, we certainly do take song requests! At Champagne All-Stars, our top priority is to personalize your event and ensure it reflects your unique style and preferences. During the planning phase, we encourage you to submit a list of songs or genres that you love. This helps us tailor the musical experience to suit your event perfectly.

Our bands and singers are exceptionally versatile and eager to accommodate your musical tastes to enhance the atmosphere of your celebration. Whether it's a must-play song for your first dance or a no-play list to avoid those tunes you'd rather not hear, we've got you covered.

Remember, our ultimate goal is to keep your guests entertained--dancing, laughing, and creating lasting memories. You don't need to worry about selecting every song for the event; just let us know a few favorites and any songs to avoid, and we'll handle the rest to ensure everyone has a fantastic time!

We recommend booking as early as possible to ensure your preferred date is available. Ideally, you should book at least 6 to 12 months in advance, especially during peak wedding season.

Absolutely! We offer a variety of options for your ceremony, cocktail hour, dinner music, etc. Please mention your full requirements when booking so we can accommodate all your musical needs throughout the event.

Our band members dress formally for all wedding performances unless requested otherwise. Typically, this means suits for men and appropriate formal wear for women. If you have a specific theme or dress code, please let us know via your portal, and we will do our best to coordinate.

Champagne All-Stars provides all necessary sound equipment for performances. Our setup includes all required sound engineering tools including speakers, microphones, and a technician or crew to deliver, set, operate, and strike (depending on your event size) to ensure the best audio experience for your event. We determine the audio requirements for your particular event based on guest count and performance area dimensions.

Typically, our bands perform for up to four hours with breaks. These breaks are necessary to maintain the energy and performance quality you expect and usually align with guest activities like dining. Break details can be tailored to fit your schedule.

We require a safe, flat, covered performance area free from mud, sand, dirt, or grass, with access to at least two separate 20-amp circuits. Specific requirements and dimensions depend on your chosen experience, and will be discussed during the booking process.

While in-person meetings may not always be possible due to scheduling, we are always available and always plan for a finalization 'virtual meeting' or call to discuss your event details once everything is finalized. Typically we plan to have this meeting about two weeks before the event date, when most details have fallen into place.

We understand that unforeseen circumstances can occur. Our cancellation policy allows for date changes based on the band's availability, though fees may apply if the cancellation notice is short. Please review your contract for detailed terms or contact us to discuss your specific situation.

If you have special song requests not typically in our repertoire, please provide them well in advance. Our musicians pride themselves on their flexibility and will make every effort to accommodate your wishes or suggest suitable alternatives.

Our quotes are comprehensive and include all expected costs such as travel and accommodation if required. However, any out-of-the-ordinary requests or significant changes to the planned setup might incur additional fees. We will always discuss these with you and seek approval before proceeding.